These recent projects showcase my approach: researching operations, identifying opportunities, ideating solutions, and delivering products that drive revenue and cost savings. They demonstrate how prioritizing design enables organizations to grow and outperform competitors, underscoring the value of thoughtful, impactful design practices.
Field & Sales Ops Product Design
Modernizing Termite Inspections: Geospatial Diagramming Tool
I turned a manual inspection process into a modern, geospatial diagramming tool that streamlined workflows and won strong buy-in from sales and operations.
Native Mobile App Design
Aptive's first in-house field service app
Led design of Aptive's first in-house field service app, introducing features that directly increased revenue and operational efficiency.
Sales Enablement Product Design
Sales enablement at scale. Designed mobile tools that empowered a large door-to-door sales force to increase close rates and revenue.
Having our own in-house sales apps is the biggest game changer.
UX Design (Web)
$1M+ cost reduction through UX. Identified top support drivers and designed a self-service portal that significatly reduced customer service load.
Fintech App Design & Development
End-to-end fintech product (design + build). Research, UX, Flutter development, and subscription-based monetization for a AI-powered modern budgeting app.
Design System (Web)
Design System for a PRM Software Client
Faster shipping through systemization. Created a design system that improved consistency and accelerated product delivery for a PRM platform.
Fulfillment comes when we do something to help someone else.
